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Terms of use


This site is operated by L'Ondine. Throughout the site, the terms “we”, “our” and “our” refer to L'Ondine. L'Ondine offers this website, including all information, tools and services available from this site to you, conditioned upon your acceptance of all terms, conditions,

policies and notices stated here.

By visiting our site and / or buying something, you engage in our "Service" and agree to be bound by the following terms and conditions ( "Terms of Use", "Terms"), including the additional general conditions referenced here and / or available by hyperlink. These terms of use apply to all users of the website, including, without limitation, the users that are browsers, vendors, customers, marchands and / or contributors content.

Please read these terms of use carefully before accessing or using our website. By accessing or using part of the site, you agree to be bound by these Terms of Use. If you do not agree to all of the terms and conditions of this agreement, you may not access the website or use any service. If these Terms of Service are deemed to be an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools added to the current store will also be subject to the Terms of Service. You can review the most recent version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and / or changes to our website. It is your responsibility to regularly check this page to see if any changes have been made. Your continued use of or access to the website after the posting of any changes constitutes acceptance of those changes.

Our store is hosted on They provide us with the online e-commerce platform that allows us to sell our products and services to you.


By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and that you have given us your consent for your minor dependents who use this site .
You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in force in your country (including, but not limited to copyright).
You must not transmit any virus or code of a destructive nature.
Violation of any of the Terms will result in immediate termination of your Services.


We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred without encryption and involve (a) transmissions over various networks; and (b) modifications to conform and adapt to the technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any part of the service, use of the service, access to the service or any contact on the website through which the service is provided, without express written permission. on our side.
The headings used in this agreement are included for convenience only and will not limit or affect these Terms.


The prices of our products are subject to change without notice.
We reserve the right at any time and without notice to modify or discontinue the service (or any part or content thereof).
We will not be liable to you or to any third party for any modification, price change, suspension or interruption of the Service.

PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online on the website. These products or services may have limited quantities and are subject to return or exchange only in accordance with our return policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear in store. We can not guarantee that the display of colors on your computer monitor will be accurate.
We reserve the right, but are not obligated to, to limit the sales of our products or services to any person, geographic region or jurisdiction. We can exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any product or service we offer. All product descriptions or product prices are subject to change at any time without notice, in our sole discretion. We reserve the right to discontinue any product at any time. Any product or service offer made on this site is void where prohibited.
We do not guarantee that the quality of any products, services, information or other material purchased or obtained by you will meet your expectations, nor that any errors in the service will be corrected.


We reserve the right to refuse any order you place with us. We may, at our sole discretion, limit or cancel the quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card and / or orders using the same billing and / or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email address and / or billing address / phone number provided at the time the order was placed. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to have been placed by the dealers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made from our store. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more details, please see our return policy.


If, at our request, you send certain specific contributions (for example, contest entries) or if we do not request them, you send creative ideas, suggestions, proposals, plans or other supports, whether online, by email, by post or otherwise. (collectively, "comments"), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and in any way use any comments you provide to us. We are not and will be under no obligation (1) to keep your comments confidential; (2) to pay compensation for any comments; or (3) respond to any comments.
We may, but have no obligation to, control, edit or remove content that we consider in our sole discretion to be illegal, offensive, threatening, defamatory, pornographic, obscene or otherwise objectionable or violates the intellectual property of any party or these Terms of Use.
You agree that your comments do not violate any rights of any third party, including copyright, trademark, privacy, personality, or any other personal or proprietary right. You further agree that your comments will not contain any defamatory, illegal, abusive or obscene material, or any computer virus or other malicious program that could in any way affect the operation of the Service or any associated website. You may not use a false email address, pretend to be someone other than yourself, or mislead us, or mislead third parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no responsibility for any comments posted by you or any third party.


Your submission of personal information through the store is governed by our privacy policy.


From time to time, information, inaccuracies or omissions regarding descriptions, prices, promotions, offers, shipping costs, delivery times and product availability may appear on our site or in the service. We reserve the right to correct any errors, inaccuracies or omissions, as well as to change or update information, or to cancel orders if information from the service is inaccurate at any time and without prior notice

(including after you have submitted your order).
We disclaim any obligation to update, change or clarify information on the Service or any related website, including, without limitation, pricing information, except as required by law. No specified update or refresh date applied to the Service or to any associated website should be taken as indicating that any information in the Service or on any associated website has been modified or updated.


In addition to the prohibitions set out in the Terms of Use, you are prohibited from using the site or its content: (a) for any illegal purpose; (b) solicit third parties to perform or participate in illegal acts; (c) violate any local, international, federal, provincial or national regulation, rule, law or ordinance; (d) infringe or violate our intellectual property rights or the intellectual property rights of others; (e) harass, abuse, insult, hurt, defame, slander, denigrate, intimidate or discriminate on the basis of sex, sexual orientation, religion, ethnicity, race, age , physical, national origin or disability; (f) submit false or misleading information; (g) upload or transmit viruses or any other type of malicious code that will or may be used in such a way as to affect the functionality or operation of the Service or any associated website or Internet; (h) collect or track the personal information of third parties; (i) spamming; (j) for obscene or immoral purposes; or (k) to interfere with or bypass the security features of the Service or any related website, other websites or the Internet. We reserve the right to terminate your use of the service or any associated website for violation of prohibited uses.


We do not guarantee that your use of our service will be uninterrupted, prompt or error free.
We do not guarantee that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that we may discontinue the service indefinitely or cancel the service at any time without notice.
You expressly agree that your use or inability to use the service is at your own risk. The service and all products and services delivered to you through the service are (unless expressly stated by us) provided "as is" and "as available", without any representation, warranty or condition. of any kind, express or implied, including all implied warranties or conditions of merchantability, fitness for a particular purpose, durability, title and freedom from infringement.
In any case, L'Ondine, our directors, officers, employees, subsidiaries, agents, subcontractors, suppliers, service providers service providers or licensors cannot be held liable for any damages, losses, claims, or direct, indirect, incidental, punitive, special, or indirect damages of any kind, including, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any other similar damage, whether based on contract, tort (including negligence), strict liability or otherwise, arising out of your use of the service or products purchased using the service, or for any other claim related in any way to your use of the service or any product, including, without limitation, any errors or omissions in any content, or any loss or damage of any kind resulting from the use of the service or any content (or product) posted, transmitted or otherwise made available through the service, even if notified to do so. Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions our liability is limited to the maximum extent permitted by law.


You agree to indemnify, defend and release L'Ondine from all liability and our parent company, our subsidiaries, partners, officers, directors, agents, licensors, providers of services, subcontractors, suppliers, interns and employees, free from any complaint or request, including reasonable legal fees, invoiced by any third party because of or resulting from your violation of these Terms of Use or the documents incorporated by reference in them, or your violation of any law or the rights of any third party.


Our failure to exercise or enforce any right or any provision of these Terms of Service does not constitute a waiver of that right or provision.
These Terms of Use, and any policies or operating rules posted by us on this site or in relation to the Service constitute the entire agreement between you and us and govern your use of the Service, replacing any prior or contemporaneous agreement, communication and proposal, verbally or in writing, between you and us (including, without limitation, any prior version of the Terms of Service).
Any ambiguity in the interpretation of these conditions of use should not be interpreted against the editor.


These terms of use and all separate agreements under which we provide services to you are governed by and construed by law.


You can review the most recent version of the Terms of Service at any time on this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to periodically check our website to stay informed of any changes. Your continued use of or access to our website or the service after the posting of any changes to these terms of use constitutes acceptance of those changes.

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